Cancellation Policy
Right of Withdrawal:
You have the right to fourteen days to withdraw from this contract without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must contact us (Emotoparts, Burgstraße 17, 31134 Hildesheim, Germany, info@emoto-parts.eu, Telephone: +49 176 4160 1897) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods. For goods that cannot be returned by post due to their nature, these will be a maximum of 150.00 EUR .
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back.)
- To Emotoparts , Burgstraße 17, 31134 Hildesheim, Germany, info @emotoparts .de
- I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( )
- Ordered on ( )/received on ( )
- Name of the consumer(s)
- address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
Special Notes
If you finance this contract with a loan and later revoke it, you are no longer bound to the loan agreement, provided that both contracts form an economic unit. This is particularly the case if we are also your lender or if the lender uses our cooperation with regard to financing. If the revocation takes effect, the lender assumes the rights and obligations from the financed contract.